With rapidly-changing healthcare regulations, ASCs must consider how to deliver high-quality care while pivoting to meet the demands of changing legal and safety requirements. At the same time, patients want more information and they want it to be easily accessible. 

One of the top questions regarding ambulatory surgery software is data privacy and security. With just one click, cybercriminals can gain access to a network of data. If this happens at your ASC, the results can be devastating. 

A surgical protocol called Enhanced Recovery After Surgery (ERAS) has been shown to significantly improve patient satisfaction and outcomes. The protocol focuses on a few key strategies outlined in this article. Overhauling processes to ERAS compliance is a huge undertaking. However, there are some concepts in ERAS that every ASC can start using right away to increase patient satisfaction and improve outcomes. 

One Medical Passport is pleased to announce the first round of their new initiative to help celebrate the unrecognized heroes in outpatient surgery: The Ambulatory Surgery Everyday Heroes Program. In every Ambulatory Surgery Center, there are workers who go above and beyond, and truly make an impact on people's lives. One Medical Passport’s clinical-based team understands that the hard work and sacrifices of many ASC staff often goes unnoticed due to the fast-paced, stressful environment of an ASC. The Ambulatory Surgery Everyday Heroes Program was created to recognize, celebrate, and reward these remarkable ASC professionals. 

Running a surgery center requires a range of equipment. In most cases, ASCs can’t afford to purchase every instrument needed for a wide range of procedures. Coupled with a lack of storage space, most ASCs opt to use at least some loaner equipment. While this strategy can save a significant amount of money, it requires a high level of organization. Here’s what your ASC can do to improve your vendor management systems.

Let's face it- staff at ambulatory surgery centers often haven't been trained in marketing their facility. They're medical professionals, not marketing gurus! Every facility wants a full OR to bring in as much revenue and as many patients as possible, but it's tricky to do this without insight on marketing. Our very own Marketing Director, Melissa Gall, outlined a few steps to follow to better market your facility and keep your OR full.

What exactly are Patient Tracking Boards? What makes them so crucial to have in my facility?

Getting top talent in the door of your ASC is among the most critical priorities. However, the landscape of recruitment is changing. A recent survey found that 20% of ASC leaders planned to retire in the next three years. And replacing these leaders is becoming harder and harder, as many young surgeons are recruited directly after residency to large practices or hospitals. What can you do to recruit and retain top talent? 

All ASCs strive for top-notch quality and safety. But what if your employees don’t have the perception that you are trying to improve safety? Increasing safety culture starts by acknowledging the barriers and challenges. 

"It is the technology our patients expect. Most [patients] love being able to do this online. We have even won over many of our older, more hesitant patients."

-Joyce White, Administrator at Cypress Surgery Center

With an average of over 900 cases per month, Cypress Surgery Center sought a solution to help them work as efficiently as possible. The center prides itself on its commitment to quality patient care and looked to One Medical Passport to help deliver this level of care while saving time, money, and frustration.