Well, it looks like the summer’s back has been broken. Cooler temperatures (less flooding hopefully), kids back in school, and renewed energy. So let’s get to the task of fixing a few issues at the office.
The successes of an ASC can be largely linked to patient satisfaction scores. We took a poll of over 750 surgery centers to see what tips they had for increasing patient satisfaction.
I like to read the ASCA blog every morning. When topics come up that have to do with anesthesia, I will frequently respond. As an anesthesiologist with over 30 years of experience doing everything from open heart and liver transplant, to pain management, OB and fast-paced ambulatory surgery, I’ve pretty much done it all.
According to iDataResearch, approximately 51 million patients in the U.S. underwent GI endoscopies in 2017, of which 19 million were colonoscopies. That’s a whole lotta patients, and the following 5 tips can lead to a better patient experience in your ambulatory surgery center for every one of those patients.
With over 70% of Americans considered overweight or obese, ambulatory surgery centers are handling patients with higher BMIs than ever before. So how do we stay competitive with hospitals? Surgery centers need to know how to safely take care of obese patients that often have sleep apnea.
We wanted to introduce Joan, our typical customer. When many ASC administrators come to us, like Joan, they are stressed, pulled in a million directions and used to doing things manually. Joan, using One Medical Passport, was able to automate her document processes. She saved an average of 20 minutes per patient on pre-admissions and countless dollars of nursing time. Beyond that, using our patient engagement solution, she saw a significant decrease in cancelations. Learn more about Joan and her story by watching the video.
Disclaimer: I LOVE cardiac physiology. I spent the first decade of my career doing hearts almost every day at the New England Deaconess Hospital. Lots of liver transplants too. With my engineering mindset, cardiac physiology just clicked. However, there are a lot of nurses (and doctors too!) who really don’t understand cardiac physiology. It's a real shame, because cardiac physiology is easy to understand if you’ve been taught “how” things work versus just being given a bunch of numbers to memorize.
To best understand how an ASC operates, it's crucial to have a good grasp on some main keywords and their meanings. Below, we've listed a collection of ASC terms and their definitions so you can be sure you have the most thorough understanding possible.
