--- title: Communicating ASC Patient Expectations description: Patients want to know how you are responding to the pandemic. So, your ability to communicate with them is more important than ever. 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[vendor communication (1)](https://blog.onemnethealth.com/tag/vendor-communication) - [vendors (1)](https://blog.onemnethealth.com/tag/vendors) See all 02.26.2021[One Medical Passport](https://blog.onemnethealth.com/author/one-medical-passport) # Communicating ASC Patient Expectations Do your ASC patients know your expectations? COVID-19 has changed how all businesses operate, but none are as affected as the healthcare industry. Although the ASC industry already has robust infection prevention measures in place, the current pandemic has created many process changes. Now that you have them in place, your patients will need to understand the new normal. In fact, patients typically *want* to know how your facility is responding to the pandemic to build a sense of trust with your staff. So, your ability to communicate effectively with your patients is more crucial than ever before.  A [digital communication software](https://1mp.com/solutions/patient-engagement/) that allows you to easily reach out to patients about these changes not only saves your staff time, but also shows your patients that you're able (and willing) to pivot and adapt to these times. The result is an increase in trust, and in patient engagement.  For more clinical tips and information, visit [1mp.com](https://1mp.com/). Don't forget to subscribe to our blog, and leave a comment down below to let us know your thoughts! Topics: [patient communication](https://blog.onemnethealth.com/tag/patient-communication), [ASC](https://blog.onemnethealth.com/tag/asc), [covid19](https://blog.onemnethealth.com/tag/covid19) ![One Medical Passport](https://blog.onemnethealth.com/hs-fs/hubfs/fullcolor.black-1.png?width=200&height=72&name=fullcolor.black-1.png) ### Written by [One Medical Passport](https://blog.onemnethealth.com/author/one-medical-passport) ## Related Blogs ### [7 Ways to Thank Your ASC Patients This Thanksgiving](https://blog.onemnethealth.com/7-ways-to-thank-your-asc-patients) ### [Reducing Cancellations at Your ASC](https://blog.onemnethealth.com/reducing-cancellations-at-your-asc) ### [The Importance of Post-Op Patient Communication](https://blog.onemnethealth.com/the-importance-of-post-op-patient-communication) #### COMPANY - [One Mnet Health](https://onemnethealth.com/) #### CONTACT SALES - *![phone](https://www.svgrepo.com/show/524807/phone.svg)* ##### PHONE [888.807.7709](tel:8888077709) #### CONTACT SUPPORT - ##### FACILITIES [Click here to contact the Passport Care Team for facility support.](https://www.onemedicalpassport.com/facility/) Phone: [800.540.7527, ext. 2](tel:8005407527) - ##### PATIENTS [Start your Patient Registration (Medical Passport) here](https://www.onemedicalpassport.com/?help) ![one medical](https://blog.onemnethealth.com/hubfs/OneMedicalPassport_June2019/Images/one-medical-logo-dark.svg) - - - © 2023 One Mnet Health. 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