one-mnet-health
  • Home
  • Solutions
    • ONEflow
    • Medical Passport
    • Engage
    • Payments (1st & 3rd Party)
  • Success Stories
  • News & Events
  • About
    • Careers
    • FAQs
  • Request A Demo

Want to stay in the know on the latest ASC tips and topics?

Recent Posts

Looking for Something?

    New call-to-action
    asc admin e-book

    Categories

    • ambulatory surgery center (81)
    • ASC (80)
    • video (35)
    • nurse guide (29)
    • patient communication (27)
    • patient satisfaction (27)
    • covid19 (26)
    • surgical facility (23)
    • business and finance (22)
    • technology (21)
    • patient engagement (19)
    • ambulatory software (17)
    • pre-admissions (16)
    • Case Study (14)
    • ambulatory surgery center software (11)
    • outpatient surgery (11)
    • culture of safety (10)
    • complex cases (8)
    • or volume (8)
    • administrator (7)
    • employee satisfaction (7)
    • infection control (7)
    • risk management (7)
    • solutions (7)
    • cardiac (6)
    • disinfect (6)
    • outpatient surgery software (6)
    • patient tracking (6)
    • postop (6)
    • total joint (6)
    • document management (5)
    • implementation (5)
    • patient survey (5)
    • surgery scheduling (5)
    • ASC Everyday Heroes (4)
    • hiring (4)
    • job security (4)
    • preop (4)
    • scheduling (4)
    • security (4)
    • surgery center (4)
    • women in healthcare (4)
    • ASC booking (3)
    • CMS (3)
    • CMS requirements (3)
    • best practices (3)
    • data integration (3)
    • everyday heroes (3)
    • outpatient surgery center (3)
    • patient registration (3)
    • payment plan (3)
    • preop nurse (3)
    • senior patients (3)
    • specialty procedures (3)
    • texting (3)
    • vendor management (3)
    • ASC quality reporting (2)
    • Accreditation (2)
    • Derek's Corner (2)
    • GI (2)
    • ambulatory surgery center surveys (2)
    • cancellations (2)
    • clinical (2)
    • cost (2)
    • digital chart storage (2)
    • healthcare consumerism (2)
    • hygiene (2)
    • new hire (2)
    • patient charts (2)
    • patient risk (2)
    • revenue (2)
    • screening (2)
    • sleep study (2)
    • time management (2)
    • 2021 (1)
    • 4 tips (1)
    • Accredited (1)
    • ERAS (1)
    • burnout (1)
    • capnography (1)
    • certfication (1)
    • colonoscopy (1)
    • conscious sedation (1)
    • corona virus (1)
    • customer spotlight (1)
    • diagnosis (1)
    • elderly patients (1)
    • endo (1)
    • intubation (1)
    • laryngoscopy (1)
    • marketing (1)
    • obesity (1)
    • online pre-admissions (1)
    • outsourcing (1)
    • patient (1)
    • patient finance (1)
    • payments (1)
    • personalized care (1)
    • physician offices (1)
    • pricing (1)
    • recovery (1)
    • sleep apnea (1)
    • staff burden (1)
    • surgery center management software (1)
    • top 12 (1)
    • vendor communication (1)
    • vendors (1)
    See all
    08.17.2020One Medical Passport

    Why Your Patients Expect Videos

    In today’s technological landscape, it’s rare to find someone who doesn’t have a smartphone. Gone are the days of television being the only source of video content—now, nearly everyone has a pocket-sized computer where they can stream hours of content on-demand. From video recipes to news stories to healthcare education, your patients expect to find what they need online.

    Why are videos useful?

    Healthcare is arguably one of the most jargon-heavy industries. It can be overwhelming for patients to retain all the information and instructions related to treatment. Yet, patient understanding of all the necessary information is crucial to the success and positive outcome of any surgery.

    Educational videos are simple tools where you can quickly and effectively communicate information in great detail. In a two-minute video, you can review all pre-op or post-op instructions specific to a patient’s individual surgery. And patients don’t have to frantically take notes, because they can watch these videos as many times as they may need to retain all the necessary information.

    Improve your patient engagement

    Patient experience scores boil down to how well you meet or exceed a patient’s expectations. When patients expect video content, you need to meet this demand. Patient videos have been shown to increase engagement by promoting active patient participation in treatment plans. You can also schedule videos to be sent strategically so that patients receive them at the necessary point in their treatment, minimizing the risk that patients will forget instructions in between the surgery center and their return home.

    Save clinical time

    A significant benefit of patient videos is improved efficiency for your clinicians. Pre-op and post-op video instructions can save physicians time on individual counseling. And while post-op phone calls are still a crucial measure for maintaining quality and outcomes, these calls are likely to be more efficient when patients already have a clear understanding of their post-op instructions.

    Improve outcomes

    The success of any treatment plan depends on a patient’s ability to adhere to it. Surgery centers need to arm patients with every available resource to help them remember their post-op instructions. Videos could cover areas such as proper wound care, how to lie down and get up after a joint replacement, or how to perform physical therapy exercises. When patients are armed with all that they need to know, the direct result is improved outcomes—which make both you and your patients happy.

    Subscribe to our blog to make sure you don’t miss a single post full of clinical tips and information for ambulatory surgery centers. Comment below to let us know your thoughts on this topic or let us know what you’d like us to discuss next.

    Topics: video

    One Medical Passport

    Written by One Medical Passport

    Related Blogs

    An Ambulatory Surgery Center PreOp Nurse’s Guide To Cardiac Testing – Part 3 Nuclear Medicine Stress Test

    Why your Software provider should have a clinical background

    The ASC Everyday Heroes Top 12 Contestants

    Ready to take a closer look?

    Request a quick demo and find out how One Medical Passport can positively impact your perioperative process and help you deliver a better patient care experience.

    READY TO LEARN WHAT

    750+ ASCs Already Know.

    SCHEDULE A DEMO TODAY!

    Want to stay in the know on
    the latest ASC tips and topics?

    SUBSCRIBE TO OUR NEWSLETTER NOW

    COMPANY

    • Home
    • Solutions
    • About Us
    • Blog

    CONTACT SALES

    • email
      EMAIL
      sales@onempcompany.com
    • phone
      PHONE
      800.540.7527, ext. 3

    CONTACT SUPPORT

    • FACILITIES

      Click here to contact the Passport Care Team for facility support.

      Phone: 800.540.7527, ext. 2
    • PATIENTS

      Start your Patient Registration (Medical Passport) here

    one medical
    One Medical Passport, Inc. All rights reserved.

    ONE MEDICAL PASSPORT®, MEDICAL PASSPORT®, and PASSPORT ENGAGE® are trademarks of One Medical Passport, Inc.

    Privacy Policy & Terms of Service