--- title: One Mnet Health Blog | patient satisfaction description: patient satisfaction | Discussion of Ambulatory Surgery Center (ASC) topics from preop nurses to cardiac testing to best practices for running an ASC --- [![One Mnet Health Logo (Full Color)](https://blog.onemnethealth.com/hs-fs/hubfs/fullcolor.black-3.png?width=1840&height=663&name=fullcolor.black-3.png "One Mnet Health Logo (Full Color)")](https://www.onemedicalpassport.com/facility/) - [Home](https://onemnethealth.com) - [Solutions](https://onemnethealth.com/solutions/) - [ONEflow](https://onemnethealth.com/oneflow/) - [Medical Passport](https://onemnethealth.com/medical-passport/) - [Engage](https://onemnethealth.com/engage/) - [Payments (1st & 3rd Party)](https://onemnethealth.com/payments/) - [Success Stories](https://onemnethealth.com/success-stories/) - [News & Events](https://onemnethealth.com/news/) - [About](https://onemnethealth.com/about/) - [Careers](https://onemnethealth.com/careers/) - [FAQs](https://onemnethealth.com/faq/) - [Request A Demo](https://onemnethealth.com/contact/) ### Want to stay in the know on the latest ASC tips and topics? ### Recent Posts ### Looking for Something? ### Categories - [ASC (79)](https://blog.onemnethealth.com/tag/asc) - [ambulatory surgery center (74)](https://blog.onemnethealth.com/tag/ambulatory-surgery-center) - [video (34)](https://blog.onemnethealth.com/tag/video) - [nurse guide (29)](https://blog.onemnethealth.com/tag/nurse-guide) - [patient satisfaction (26)](https://blog.onemnethealth.com/tag/patient-satisfaction) - [patient communication (25)](https://blog.onemnethealth.com/tag/patient-communication) - [surgical facility (24)](https://blog.onemnethealth.com/tag/surgical-facility) - [business and finance (22)](https://blog.onemnethealth.com/tag/business-and-finance) - [technology (22)](https://blog.onemnethealth.com/tag/technology) - [patient engagement (17)](https://blog.onemnethealth.com/tag/patient-engagement) - [ambulatory software (16)](https://blog.onemnethealth.com/tag/ambulatory-software) - [pre-admissions (14)](https://blog.onemnethealth.com/tag/pre-admissions) - [Case Study (13)](https://blog.onemnethealth.com/tag/case-study) - [covid19 (12)](https://blog.onemnethealth.com/tag/covid19) - [ambulatory surgery center software (10)](https://blog.onemnethealth.com/tag/ambulatory-surgery-center-software) - [outpatient surgery (10)](https://blog.onemnethealth.com/tag/outpatient-surgery) - [complex cases (7)](https://blog.onemnethealth.com/tag/complex-cases) - [culture of safety (7)](https://blog.onemnethealth.com/tag/culture-of-safety) - [employee satisfaction (7)](https://blog.onemnethealth.com/tag/employee-satisfaction) - [outpatient surgery software (7)](https://blog.onemnethealth.com/tag/outpatient-surgery-software) - [administrator (6)](https://blog.onemnethealth.com/tag/administrator) - [cardiac (6)](https://blog.onemnethealth.com/tag/cardiac) - [or volume (6)](https://blog.onemnethealth.com/tag/or-volume) - [patient tracking (6)](https://blog.onemnethealth.com/tag/patient-tracking) - [postop (6)](https://blog.onemnethealth.com/tag/postop) - [solutions (6)](https://blog.onemnethealth.com/tag/solutions) - [document management (5)](https://blog.onemnethealth.com/tag/document-management) - [implementation (5)](https://blog.onemnethealth.com/tag/implementation) - [surgery scheduling (5)](https://blog.onemnethealth.com/tag/surgery-scheduling) - [ASC Everyday Heroes (4)](https://blog.onemnethealth.com/tag/asc-everyday-heroes) - [hiring (4)](https://blog.onemnethealth.com/tag/hiring) - [patient survey (4)](https://blog.onemnethealth.com/tag/patient-survey) - [preop (4)](https://blog.onemnethealth.com/tag/preop) - [scheduling (4)](https://blog.onemnethealth.com/tag/scheduling) - [security (4)](https://blog.onemnethealth.com/tag/security) - [surgery center (4)](https://blog.onemnethealth.com/tag/surgery-center) - [total joint (4)](https://blog.onemnethealth.com/tag/total-joint) - [women in healthcare (4)](https://blog.onemnethealth.com/tag/women-in-healthcare) - [ASC booking (3)](https://blog.onemnethealth.com/tag/asc-booking) - [CMS (3)](https://blog.onemnethealth.com/tag/cms) - [CMS requirements (3)](https://blog.onemnethealth.com/tag/cms-requirements) - [Derek's Corner (3)](https://blog.onemnethealth.com/tag/dereks-corner) - [best practices (3)](https://blog.onemnethealth.com/tag/best-practices) - [data integration (3)](https://blog.onemnethealth.com/tag/data-integration) - [everyday heroes (3)](https://blog.onemnethealth.com/tag/everyday-heroes) - [job security (3)](https://blog.onemnethealth.com/tag/job-security) - [outpatient surgery center (3)](https://blog.onemnethealth.com/tag/outpatient-surgery-center) - [patient registration (3)](https://blog.onemnethealth.com/tag/patient-registration) - [payment plan (3)](https://blog.onemnethealth.com/tag/payment-plan) - [preop nurse (3)](https://blog.onemnethealth.com/tag/preop-nurse) - [revenue (3)](https://blog.onemnethealth.com/tag/revenue) - [risk management (3)](https://blog.onemnethealth.com/tag/risk-management) - [senior patients (3)](https://blog.onemnethealth.com/tag/senior-patients) - [specialty procedures (3)](https://blog.onemnethealth.com/tag/specialty-procedures) - [texting (3)](https://blog.onemnethealth.com/tag/texting) - [vendor management (3)](https://blog.onemnethealth.com/tag/vendor-management) - [ASC quality reporting (2)](https://blog.onemnethealth.com/tag/asc-quality-reporting) - [Accreditation (2)](https://blog.onemnethealth.com/tag/accreditation) - [GI (2)](https://blog.onemnethealth.com/tag/gi) - [ambulatory surgery center surveys (2)](https://blog.onemnethealth.com/tag/ambulatory-surgery-center-surveys) - [burnout (2)](https://blog.onemnethealth.com/tag/burnout) - [cancellations (2)](https://blog.onemnethealth.com/tag/cancellations) - [clinical (2)](https://blog.onemnethealth.com/tag/clinical) - [cost (2)](https://blog.onemnethealth.com/tag/cost) - [digital chart storage (2)](https://blog.onemnethealth.com/tag/digital-chart-storage) - [disinfect (2)](https://blog.onemnethealth.com/tag/disinfect) - [healthcare consumerism (2)](https://blog.onemnethealth.com/tag/healthcare-consumerism) - [infection control (2)](https://blog.onemnethealth.com/tag/infection-control) - [new hire (2)](https://blog.onemnethealth.com/tag/new-hire) - [patient charts (2)](https://blog.onemnethealth.com/tag/patient-charts) - [patient risk (2)](https://blog.onemnethealth.com/tag/patient-risk) - [payments (2)](https://blog.onemnethealth.com/tag/payments) - [sleep study (2)](https://blog.onemnethealth.com/tag/sleep-study) - [time management (2)](https://blog.onemnethealth.com/tag/time-management) - [2021 (1)](https://blog.onemnethealth.com/tag/2021) - [4 tips (1)](https://blog.onemnethealth.com/tag/4-tips) - [Accredited (1)](https://blog.onemnethealth.com/tag/accredited) - [Billing (1)](https://blog.onemnethealth.com/tag/billing) - [ERAS (1)](https://blog.onemnethealth.com/tag/eras) - [One Mnet Health (1)](https://blog.onemnethealth.com/tag/one-mnet-health) - [SaaS (1)](https://blog.onemnethealth.com/tag/saas) - [capnography (1)](https://blog.onemnethealth.com/tag/capnography) - [certfication (1)](https://blog.onemnethealth.com/tag/certfication) - [colonoscopy (1)](https://blog.onemnethealth.com/tag/colonoscopy) - [conscious sedation (1)](https://blog.onemnethealth.com/tag/conscious-sedation) - [corona virus (1)](https://blog.onemnethealth.com/tag/corona-virus) - [customer spotlight (1)](https://blog.onemnethealth.com/tag/customer-spotlight) - [diagnosis (1)](https://blog.onemnethealth.com/tag/diagnosis) - [elderly patients (1)](https://blog.onemnethealth.com/tag/elderly-patients) - [endo (1)](https://blog.onemnethealth.com/tag/endo) - [hygiene (1)](https://blog.onemnethealth.com/tag/hygiene) - [intubation (1)](https://blog.onemnethealth.com/tag/intubation) - [laryngoscopy (1)](https://blog.onemnethealth.com/tag/laryngoscopy) - [marketing (1)](https://blog.onemnethealth.com/tag/marketing) - [obesity (1)](https://blog.onemnethealth.com/tag/obesity) - [outsourcing (1)](https://blog.onemnethealth.com/tag/outsourcing) - [patient (1)](https://blog.onemnethealth.com/tag/patient) - [patient finance (1)](https://blog.onemnethealth.com/tag/patient-finance) - [patient satifaction (1)](https://blog.onemnethealth.com/tag/patient-satifaction) - [payment (1)](https://blog.onemnethealth.com/tag/payment) - [personalized care (1)](https://blog.onemnethealth.com/tag/personalized-care) - [physician offices (1)](https://blog.onemnethealth.com/tag/physician-offices) - [pricing (1)](https://blog.onemnethealth.com/tag/pricing) - [recovery (1)](https://blog.onemnethealth.com/tag/recovery) - [screening (1)](https://blog.onemnethealth.com/tag/screening) - [sleep apnea (1)](https://blog.onemnethealth.com/tag/sleep-apnea) - [staff burden (1)](https://blog.onemnethealth.com/tag/staff-burden) - [staffing shortage (1)](https://blog.onemnethealth.com/tag/staffing-shortage) - [top 12 (1)](https://blog.onemnethealth.com/tag/top-12) - [vendor communication (1)](https://blog.onemnethealth.com/tag/vendor-communication) - [vendors (1)](https://blog.onemnethealth.com/tag/vendors) See all [![](https://blog.onemnethealth.com/hubfs/iStock-1138318122-2.jpg)](https://blog.onemnethealth.com/how-to-create-a-seamless-patient-journey) 05.17.2022[One Mnet Health](https://blog.onemnethealth.com/author/one-mnet-health) ## [How to Create a Seamless Patient Journey](https://blog.onemnethealth.com/how-to-create-a-seamless-patient-journey) In this day and age, creating a seamless patient journey is not an easy job. While by and large the patient experience depends on staff, they cannot be expected to do everything on their own. When staff are overworked without enough personnel to provide assistance, patient experience — and hence patient satisfaction — suffers. [Read More](https://blog.onemnethealth.com/how-to-create-a-seamless-patient-journey) [![](https://blog.onemnethealth.com/hubfs/iStock-840730154.jpg)](https://blog.onemnethealth.com/why-patient-financial-alerts-are-crucial-in-2022) 05.12.2022[One Mnet Health](https://blog.onemnethealth.com/author/one-mnet-health) ## [Why Patient Financial Alerts are Crucial in 2022](https://blog.onemnethealth.com/why-patient-financial-alerts-are-crucial-in-2022) Healthcare providers across the board, including surgical facilities, struggle to streamline their revenue because getting patients to pay is not always easy. In fact, medical debt in the United States has become so commonplace that [Forbes](https://www.forbes.com/sites/debgordon/2022/03/28/medical-debt-is-unevenly-distributed-new-analysis-shows-but-conquering-it-is-possible/) reported no less than half of Americans struggling with some kind of medical debt. [Read More](https://blog.onemnethealth.com/why-patient-financial-alerts-are-crucial-in-2022) [![Photo by DESIGNECOLOGIST on Unsplash](https://blog.onemnethealth.com/hubfs/designecologist-5mj5jLhYWpY-unsplash.jpg)](https://blog.onemnethealth.com/setting-asc-goals-for-the-new-year) 12.16.2021[One Medical Passport](https://blog.onemnethealth.com/author/one-medical-passport) ## [Setting ASC Goals for the New Year](https://blog.onemnethealth.com/setting-asc-goals-for-the-new-year) It's the time of year when everyone is thinking about New Year's Resolutions and having goals for the coming year. Setting goals for the New Year promotes a positive atmosphere and encourages a team outlook at your ASC. Naturally, you want your goals for 2022 to also create positive surgical outcomes. But how do you determine a tangible goal or set of goals for your Ambulatory Surgery Center? [Read More](https://blog.onemnethealth.com/setting-asc-goals-for-the-new-year) [![Photo by freestocks on Unsplash](https://blog.onemnethealth.com/hubfs/freestocks--Qf9JKLysUg-unsplash.jpg)](https://blog.onemnethealth.com/six-asc-friendly-ways-to-spread-holiday-joy) 12.09.2021[One Medical Passport](https://blog.onemnethealth.com/author/one-medical-passport) ## [Six ASC-Friendly Ways to Spread Holiday Joy](https://blog.onemnethealth.com/six-asc-friendly-ways-to-spread-holiday-joy) In December, having a surgical procedure is particularly stressful because most people are trying to get ready for the holidays. The added stress of preparing for Christmas, Hanukkah, or Kwanzaa can make going to an ASC even more difficult. Be sure your Ambulatory Surgery Center puts some fun holiday traditions in place to alleviate some of this. Creating a cheerful, holiday environment will help alleviate some of your patients' stress and contribute to a pleasanter working atmosphere for your staff. [Read More](https://blog.onemnethealth.com/six-asc-friendly-ways-to-spread-holiday-joy) [![](https://blog.onemnethealth.com/hubfs/iStock-1147980079.jpg)](https://blog.onemnethealth.com/7-ways-to-thank-your-asc-patients) 11.23.2021[One Medical Passport](https://blog.onemnethealth.com/author/one-medical-passport) ## [7 Ways to Thank Your ASC Patients This Thanksgiving](https://blog.onemnethealth.com/7-ways-to-thank-your-asc-patients) The patients at your ASC are your most valuable asset. Without individuals turning to your Ambulatory Surgery Center for procedures, you'd be out of business. When patients use your facility, it's vital to foster loyalty and thank them for using your ASC. At this time of year, when everyone is more rushed, it’s particularly important to show your patients how thankful you are for them.  [Read More](https://blog.onemnethealth.com/7-ways-to-thank-your-asc-patients) [![](https://blog.onemnethealth.com/hubfs/michele%20blog%20thumbnail.png)](https://blog.onemnethealth.com/women-in-healthcare-series-michele-scotts-story) 10.25.2021[One Medical Passport](https://blog.onemnethealth.com/author/one-medical-passport) ## [Women In Healthcare Series: Michele Scott's Story](https://blog.onemnethealth.com/women-in-healthcare-series-michele-scotts-story) [Women in Healthcare - Michele](https://vimeo.com/638000027) from [One Medical Passport](https://vimeo.com/user22687121) on [Vimeo](https://vimeo.com). [Read More](https://blog.onemnethealth.com/women-in-healthcare-series-michele-scotts-story) [![](https://blog.onemnethealth.com/hubfs/iStock-1139878451.jpg)](https://blog.onemnethealth.com/taking-your-asc-facility-to-the-next-level) 08.02.2021[One Medical Passport](https://blog.onemnethealth.com/author/one-medical-passport) ## [Taking Your ASC Facility to the Next Level](https://blog.onemnethealth.com/taking-your-asc-facility-to-the-next-level) Ambulatory Surgery Centers are growing in popularity. More individuals every year realize they can get top-quality health care at a reasonable price without having to check into a hospital. Surgeons are also increasingly opting for ASCs over hospitals for various procedures. How do you get these patients and new surgeons to choose your ASC over others in your area?  [Read More](https://blog.onemnethealth.com/taking-your-asc-facility-to-the-next-level) [![](https://blog.onemnethealth.com/hubfs/GettyImages-1260644585.png)](https://blog.onemnethealth.com/enhancing-the-patient-experience-for-total-joint-procedures) 03.31.2021[One Medical Passport](https://blog.onemnethealth.com/author/one-medical-passport) ## [Enhancing the Patient Experience for Total Joint Procedures](https://blog.onemnethealth.com/enhancing-the-patient-experience-for-total-joint-procedures) Total joint replacement or reconstruction is an invasive procedure with potentially lengthy recovery times. When patients are facing the prospect of joint procedures followed by weeks of physical therapy and restrictions, a positive experience at your ASC can dramatically improve their recovery and satisfaction. [Read More](https://blog.onemnethealth.com/enhancing-the-patient-experience-for-total-joint-procedures) [![](https://blog.onemnethealth.com/hubfs/iStock-160961160-1.jpg)](https://blog.onemnethealth.com/how-to-keep-your-patients-at-ease) 03.24.2021[One Medical Passport](https://blog.onemnethealth.com/author/one-medical-passport) ## [How to Keep Your Patients at Ease](https://blog.onemnethealth.com/how-to-keep-your-patients-at-ease) Any surgical procedure is a daunting prospect for patients. If it’s the first time a patient is having surgery, it can be frightening as well. Anxious patients often have questions or concerns that need to be adequately addressed. Putting these patients at ease is essential to their recovery and ensuring their ASC experience is positive. [Read More](https://blog.onemnethealth.com/how-to-keep-your-patients-at-ease) [![](https://blog.onemnethealth.com/hubfs/iStock-1205213673.jpg)](https://blog.onemnethealth.com/why-payment-plans-are-a-must) 12.14.2020[One Medical Passport](https://blog.onemnethealth.com/author/one-medical-passport) ## [Why Payment Plans Are a Must](https://blog.onemnethealth.com/why-payment-plans-are-a-must) The twofold goal of every ASC is the same: provide excellent ambulatory care, increase revenue. When we think of growing revenue, we often focus only on filling up the OR and working more efficiently. But payment plans are a crucial way to avoid leaving money on the table.  [Read More](https://blog.onemnethealth.com/why-payment-plans-are-a-must) [All posts](https://blog.onemnethealth.com/all) [Next](https://blog.onemnethealth.com/tag/patient-satisfaction/page/2) ## Related Blogs ### [An Ambulatory Surgery Center PreOp Nurse’s Guide to Cardiac Testing - Part 1 EKG](https://blog.onemnethealth.com/an-ambulatory-surgery-center-preop-nurses-guide-to-cardiac-testing-part-1-ekg) ### [An Ambulatory Surgery Center PreOp Nurse’s Guide To Cardiac Testing – Part 3 Nuclear Medicine Stress Test](https://blog.onemnethealth.com/an-ambulatory-surgery-center-preop-nurses-guide-to-cardiac-testing-part-3-nuclear-medicine-stress-test) ### [An Ambulatory Surgery Center PreOp Nurse’s Guide To Cardiac Testing – Part 2 The Echocardiogram](https://blog.onemnethealth.com/an-ambulatory-surgery-center-preop-nurses-guide-to-cardiac-testing-part-2-the-echocardiogram) #### COMPANY - [One Mnet Health](https://onemnethealth.com/) #### CONTACT SALES - *![phone](https://www.svgrepo.com/show/524807/phone.svg)* ##### PHONE [888.807.7709](tel:8888077709) #### CONTACT SUPPORT - ##### FACILITIES [Click here to contact the Passport Care Team for facility support.](https://www.onemedicalpassport.com/facility/) Phone: [800.540.7527, ext. 2](tel:8005407527) - ##### PATIENTS [Start your Patient Registration (Medical Passport) here](https://www.onemedicalpassport.com/?help) ![one medical](https://blog.onemnethealth.com/hubfs/OneMedicalPassport_June2019/Images/one-medical-logo-dark.svg) - - - © 2023 One Mnet Health. All rights reserved. ONE MEDICAL PASSPORT®, MEDICAL PASSPORT®, and PASSPORT ENGAGE® are trademarks of One Mnet Health. [Privacy Policy & Terms of Service](https://onemnethealth.com/privacy-policy/)