Well, we all do it. Some more than others; some do it all the time, others, just a few times per month. After awhile, you want to do it all the time – and that is when you open yourself up for disappointment.

Well, it looks like the summer’s back has been broken. Cooler temperatures (less flooding hopefully), kids back in school, and renewed energy. So let’s get to the task of fixing a few issues at the office.

The successes of an ASC can be largely linked to patient satisfaction scores. We took a poll of over 750 surgery centers to see what tips they had for increasing patient satisfaction.

I like to read the ASCA blog every morning. When topics come up that have to do with anesthesia, I will frequently respond. As an anesthesiologist with over 30 years of experience doing everything from open heart and liver transplant, to pain management, OB and fast-paced ambulatory surgery, I’ve pretty much done it all.

According to iDataResearch, approximately 51 million patients in the U.S. underwent GI endoscopies in 2017, of which 19 million were colonoscopies. That’s a whole lotta patients, and the following 5 tips can lead to a better patient experience in your ambulatory surgery center for every one of those patients.

Last week we discussed how to screen patients for undiagnosed sleep apnea. This week, let's continue the discussion by delving into practical considerations for sleep apnea management. There are many factors to consider, but we want to focus on what’s practical and within the surgery center’s scope. We want to focus on easy-to-implement, cost-effective, efficient ways to best help these patients.

With over 70% of Americans considered overweight or obese, ambulatory surgery centers are handling patients with higher BMIs than ever before. So how do we stay competitive with hospitals? Surgery centers need to know how to safely take care of obese patients that often have sleep apnea.

As we learned in Part 1 of this article, EF is one of the most, if not THE most important thing to know about any patient that you are preoping because of the profound implications of EF on a patient’s overall health as well as how the patient will respond to anesthesia.

We wanted to introduce Joan, our typical customer.  When many ASC administrators come to us, like Joan, they are stressed, pulled in a million directions and used to doing things manually.  Joan, using One Medical Passport, was able to automate her document processes.  She saved an average of 20 minutes per patient on pre-admissions and countless dollars of nursing time.  Beyond that, using our patient engagement solution, she saw a significant decrease in cancelations.  Learn more about Joan and her story by watching the video.